SHOP BY LEAGUE
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FAQ's
After placing an order, please allow us 1-2 business days to process your order before we send you the tracking information for your shipment.
Once you receive the tracking number, please expect delivery to your provided shipping address in approximately 8-10 days, with some areas possibly taking 10-12 days. Please note that all orders are custom-made.
If you have not received your order yet, please contact us immediately. We are committed to providing exceptional customer service, and if your order experiences any delays, we will initiate an investigation promptly or resend the same order within 48 hours.
Our jerseys are made from 100% high-quality polyester, offering the best performance and durability.
Here are the advantages of 100% high-quality polyester jerseys:
Moisture Wicking: Polyester is renowned for its moisture-wicking capabilities, efficiently drawing sweat away from the body to the fabric’s surface where it can evaporate. This helps keep the player dry and comfortable during intense physical activity.
Breathability: Polyester jerseys are typically designed with ventilation in mind, allowing air to circulate and cool the body. This breathability is essential for keeping players comfortable in various weather conditions.
Lightweight: Polyester is a lightweight fabric, which is crucial for players who need to move quickly and freely on the field. Lightweight jerseys do not restrict movement and can enhance performance.
Durability: Polyester is a robust material that can withstand the demands of matches and practices. It is resistant to wear and tear, making it a long-lasting choice for sportswear.
Easy Care: Polyester jerseys are easy to care for. They are generally machine-washable and quick-drying, which is convenient for athletes who need to wear their jerseys frequently.
If you have not yet received your order, please contact us immediately via email at Starjersey.shop@hotmail.com or WhatsApp.
We are committed to providing exceptional customer service. If your order experiences any delays, we will promptly initiate an investigation or resend an identical batch of orders within 48 hours.
We want to ensure your complete satisfaction with your purchase. Before submitting a return request, please carefully review our refund policy.
Customized Products
Customized products are crafted specifically for you and cannot be returned or refunded unless they arrive damaged or defective. We take great care in creating custom items to meet your specifications, and we appreciate your understanding of this policy.
180-Day Return Policy
We offer a 180-day return policy from the date of purchase. To be eligible for a return, your item must meet the following criteria:
Item Condition: The item must be in its original, unworn, and unused condition.
Tags: The item must still have all tags, labels, or stickers attached.
Packaging: It should be returned in its original packaging, which must be undamaged and intact.
Receipt: You must provide a valid receipt or proof of purchase.
If your item meets these conditions, you can initiate the return process within 180 days of the purchase date by contacting us via email at starjersey.shop@hotmail.com or through WhatsApp. Please include the following information in your email:
Your name
Order number
Item(s) you wish to return
Reason for the return
Once we receive your email and review your request, we will provide you with further instructions for the return process.
Customers are responsible for return shipping costs unless the item received is damaged or defective. In such cases, we will provide instructions on how to return the item at no additional cost to you.
Upon receiving your returned item and inspecting it, we will notify you of the status of your refund request. If the item meets our return criteria, we will process your refund to the original payment method within 2 business days.
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